Hongqiao Market Launches Smart Services with Bilingual Navigation Throughout the Building

Hongqiao Market recently completed a smart service upgrade, launching bilingual electronic navigation, self-service information terminals, and an online service platform at the same time. With a tap of the screen, buyers can find information about businesses on each floor, merchant locations, and service procedures. According to market representatives, the upgrade focuses on resolving the difficulties international buyers face in finding locations and obtaining clear answers, supported by multilingual interfaces and staff assistance. Digitalization has not replaced the human touch; instead, it gives service staff more time to provide personalized help.